Delivery Information
To ensure smooth delivery you must provide us a clear delivery address. The delivery address must contain building, villa or flat number, street name, town, city, postal code, and must contain valid telephone number and full contact name(s) according to the form provided.
After purchase order submission, we will deliver it at your door from 4 to 7 working days from the order date.
We are not able to make deliveries during weekends and official vacations, so all deliveries will arrive to your door on a week day which is from Saturday to Thursday.
All domestic orders (inside KSA) are entitled to Value Added Tax (VAT 15%) from the total amount of the order, International orders will be waived of (VAT), but the customer is still obliged to pay any taxes or customs that may apply for the shipment in the destination country.
Please double check the delivery address and contact number to avoid delayed delivery.
Products cannot be shipped to an incomplete address or to an address different from the one assigned on the purchase order.
In case of you were out of reach / Or refused to receive the product for any reason other than a mistake in the sent order, then you shall agree to pay the delivery fees only, or to deduct it from the online paid amount on lamagiastore .
For international shipments, in case of you refused to pay the customs or taxes that may apply on the country of destination, then the shipment will be reverted back to our warehouse but you will bear the cost of shipping and any extra charges that may be paid as mentioned above
When the delivery is made, please sign the delivery receipt to confirm that the delivery box and the product(s) have no defects
lamagiastore will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of KSA